Administration and Stewardship Coordinator
Key skills: Organized, fast learner, friendly on the phone, reasonably tech savvy, patient, passionate about social justice and progressive Jewish community. The ability to kibbitz (make bonding chit-chat) is highly valued in this front-facing role!
If you believe you have these key skills, please apply even if your resume/work history does not "prove it," and explain your interest and abilities in your cover letter. There are many people who could do this role excellently who have not yet been given the opportunity to use their true skills to their full potential, because they are early in their careers, changing fields, or because of the barriers of marginalization. Mazon sees you and is excited to meet you!
About MAZON Canada:
MAZON Canada is a grassroots community foundation and burgeoning social movement that fights for food justice and feeds Canadians of all ages, ethnicities, faiths and abilities on behalf of the Jewish community. We do this by providing grants for food and equipment at aid food aid programs, and through mobilizing the Jewish community toward an end to hunger in Canada.
Based on our values of tzedek (justice) and chesed (lovingkindness), we acknowledge that oppression and poverty are intimately connected to hunger, and that hunger cannot be solved without addressing social inequality.
Our small, dynamic, hilarious staff (4-6 people) is committed to making the workplace we wish to see in the world: communicative, colourful, effective, enjoyable, mutually supportive, and nourished by expressing and respecting our needs and boundaries!
We are an equal-opportunity employer with a deep understanding of the barriers faced by marginalized people while job-hunting and in the workplace. We seek to make our office a safe, supportive space for our employees to bring their full selves and their needs to work.
About You:
A small staff means that a teamwork mindset and strong interpersonal communication will be valued highly, as well as the ability to work independently and with initiative.
We are looking for candidates who are excited to grow in their role as Mazon grows. To this end, we're open to early-career candidates, or those with non-traditional experiences (community organizing, hobbies, etc). Soft skills like curiosity, creativity, and communication will be valued over experience with a specific software, etc. There will be lots of opportunities to see your efforts have a tangible effect on people in need, and the ideal applicant is excited about making that change through doing their job excellently.
We are actively seeking applications from candidates belonging to demographics and communities most impacted by food insecurity (Black, Indigenous, disabled, trans, etc). We consider lived experience of hunger or poverty an asset.
Knowledge of the Canadian Jewish community is preferred. As a Jewish organization, our ideal candidate would have familiarity with Jewish community and traditions regardless of whether they are themselves Jewish - or at the very least possess a strong desire to learn about Jewish culture, faith and identity with an open mind to cultural difference. A personal passion for progressive Jewish community spaces is a significant asset.
About the role:
The role of Administration and Stewardship Coordinator is full time (9-5 equivalent, flexible hours), hybrid (requires at least 20-30% in-person at our Toronto office) and includes generous benefits. The starting salary is $40,000 - 50,000 annually. This role reports to the Associate Director, Grant Goodman.
Responsibilities:
Stewardship
Provide warm frontline donor stewardship over the phone, by email, and in person, building relationships and seeking opportunities for connection and education;
Process gifts, issue cards, e-cards, acknowledgments and receipts;
Respond to donor inquiries by phone, email and mail in a timely manner;
Plan and execute stewardship campaigns (like thank-you/acknowledgments or engagement) online and by mail, with support and collaboration from the team;
Identify opportunities for stronger donor engagement or fundraising;
Database Management
Ensure donor database is kept up-to-date with information from all revenue sources;
Identify opportunities and implement strategies to improve capture of actionable data to be used in the development of marketing and donor relations strategies;
Support the Leadership Team in research, preparation of Board and outreach materials, fundraising reports/analytics, etc through the database.
Operations, Organization and Record-keeping
Keep track of office inventory and order replacement materials and supplies as necessary;
Assist in organizing team calendar and project management task lists;
Troubleshoot tech when needed;
Liaise with vendors about institutional account access when needed;
Manage and update a shared digital record library;
Take notes and minutes on Board, committee and staff meetings;
Undertake organization of digital record archive.
Bookkeeping
Ensure accurate and timely entry of accounts payable and accounts receivable data into cloud-based accounting software (on Quickbooks);
Conduct monthly bank/credit reconciliations and weekly financial records and bank deposits;
Prepare quarterly expense and revenue reports;
Assist the Associate Director in the preparation of documents for the annual financial audit and T3010 filing.
General
Creatively seek to improve efficiency and outreach by streamlining processes, learning new relevant skills, and synthesizing different aspects of the work;
Liaise with the rest of the team as necessary to collaborate on shared projects;
Identify issues in projects under their job description, as well as working together with the team to create solutions;
Does their part in keeping our office work culture a supportive, effective, and fun working environment!
Preferred Experience, Qualifications and Traits
Kind, welcoming phone demeanor and ability to kibbitz (make bonding chit-chat);
Committed team player with an ‘I don’t know how, but I can learn’ attitude;
Can develop and maintain strong relationships with internal and external stakeholders;
Interest in and knowledge of social justice and food security across Canada;
Familiarity with Jewish culture and the Canadian Jewish community;
Proficiency in MS Office applications (Actually decent Excel skills or ability to learn them!);
Independent and creative attitude to work and eagerness to contribute to team brainstorms;
One year of experience in administration or in non-profit environment;
Experience working with data and data management systems (ideally Donor Perfect);
Experience with accounting software (ideally Quickbooks);
Willingness to work very occasional evenings or weekends (lieu hours offered in compensation);
French fluency.
Office:
Our office is the beautiful ground floor of a big old Annex house near Bloor and Bathurst, filled with cozy sofas, pretty lamps, interesting books, and a hilarious and supportive team. It has a large co-working space and smaller rooms for focused work or private meetings. While we offer hybrid and remote work, our staff generally prefers to come to the office for most of our work hours (that’s a brag - the vibes are great).
Location: We're one block from Bathurst Station and has free parking for employees. Located by the Carrying Place, we’re on the shared and treatied traditional territory of many nations including the Anishnaabeg, the Ojibwe, the Haudenosaunee, the Wendat, and the Mississauguas of the New Credit, and are subject to the Dish with One Spoon Wampum Belt.
Accessibility: There are five steps to the front entrance, three steps to the back entrance, and the bathroom doors are unfortunately too narrow to accommodate a wheelchair. Both bathrooms are single-stall and non-gendered. We have a kitchen which is not currently kept to strict Kosher standards.
APPLICATION INSTRUCTIONS:
Applications are open on a rolling basis until the end of January, and candidates under consideration will be contacted within 2 weeks of submission about scheduling a phone screening. We're hoping for a start date in Feb/March.
To be considered, your application must include:
a unique, relevant cover letter that references the job posting
your resume
2-3 references, available upon request or included
To apply, please email your application to our Executive Director, Izzy Waxman, at izzy@mazoncanada.ca.
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